Reservation Agent

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***Exclusuve position***

PERMANENT CONTRACT

39 hours/week, 5 days work week, 2 days off

Salary: 4550 pounds/month + tips.


LOCATION OF POSITION: London, UK

We’re looking for incredible team members who share our values and can add to our culture. Values are shared beliefs that guide our decision-making, culture is how we function as a group and how we live our values as individuals. We are looking for an individual who is passionate about delivering exceptional customer service as well as being an integral part of supporting the team.

Main tasks and duties:

  • Handle incoming reservations via phone, email, or online channels
  • Provide accurate information about room availability, rates, and hotel facilities
  • Assist guests in making reservations and modifications to existing bookings
  • Process payments and ensure proper documentation of reservations
  • Maintain a strong knowledge of hotel products, services, and promotions

Requirements:

  • Previous experience in a reservation or customer service role, preferably in a hotel setting
  • Excellent communication and interpersonal skills
  • Strong attention to detail and ability to multitask in a fast-paced environment

Training will be provided

Candidates with experience in the customer service industry have priority.

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 Benefits:

  • Competitive salary of 4550 pounds/month, recognizing your dedication and hard work.
  • Paid insurance license
  • Medical (including PPO, HMO, and HSA options), dental and vision coverage
  • Life and supplemental life insurance
  • Short- and long-term disability plan
  • Tuition reimbursement
  • Vacation
  • Paid holidays
  • Wide range of discounts (mobile phone, home internet, health clubs, etc.)
  • Wellness program
  • Opportunity for a free visa, food, accommodation and transport/tickets*
  • Opportunities for promotion and career advancement

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NOTE! All costs are borne by the employer. The costs of: issuing personal documents, visa photos, courier, etc., about 50 euros maximum – these costs are at the expense of the applicant, if approved.

There are no fees or commissions from the applicants.

  • Opportunity for free food, accommodation and plane tickets*.

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* The employer usually bears the transport and accommodation costs for up to 6 or 12 months:   If you acquire a pre-employee/employee number you can apply (up to 30,000 euros) and get a loan with a low-interest rate; the usual interest rate in Europe is about 1.5%. There are organizations that would fund you if you have a pre-employee/employee number issued ( A1 CreditsSBDB Loans, etc.). This way you will have the funds before you go abroad.


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***Exclusuve position***